1. How can I customize my product?
You can place your initials, name, and/or an image on almost all of our products. All you have to do is indicate it on the order form. For more details, see our policy page. |
2. How do you put names or images on your product?
We use what is known as a “hot stamp” machine. In other words, we “brand” the leather with letters or images that have been heated to about 350 degrees. |
3. What quality leather do you use? Is it durable?
We use a top quality, natural, vegetable-tanned leather which is durable and will wear well with age. The oils in your skin will eventually shine the leather and darken it somewhat. The "hot stamped" image can vary in intensity on each individual product due to the inconsistencies that occur in natural leather. Hides may also vary slightly in color. |
4. How long will it take to receive my order?
Most products are shipped within fourteen (14) business days of receiving the order. You will receive a confirmation E-mail about 1-2 days after placing your order and in it we will give you an estimated shipping date. All products are shipped via Priority Mail, and usually take 2-3 business days to reach you after leaving our factory. For more details, please click here for our customer assistance and policy page. |
5. What security measures are in place to protect my privacy and my payment information?
West Leather does not sell, loan, distribute, or divulge in any way personal information obtained from you. Any and all information is used for internal purposes only to better enhance your shopping experience with us. When you submit your order, you are on a secure server provided by Cedant and Miva. |
|
|
Personalized Notepads, Executive Writers, Valets, Deskpads, Legal Pads, Memo Pads, Luggage Tags, Can Covers, Daily Planners, Address Book Covers, Business Card Holders, Money Clips, Travel Kits, CD Cases, Photo Albums, Prescription Pad Holders, Portfolios, Coasters,
Prescription Pad Holders, Photo Envelope, Checkbooks Covers, Mousepads, Portfolios
|
